SingleStone Consulting

Dynamic Customer Account Management Portal for Telecommunications Company

Implementation of a customer portal in order to reduce volume and length of calls to customer support representatives (CSRs).

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Telecommunications

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SingleStone’s Website Upgrade for a Major US-Based Clean Energy Utility Company Paves the Way for Better User Experience

SingleStone's website upgrade for a major U.S.-based clean energy utility improved user experience, delivering a modern, efficient, and customer-friendly digital platform.

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Managed Services Maintains and Continuously Improves Utilities Company Website and Demonstrates SingleStone’s Longevity with Customer Relationships

Managed Services Maintains and Continuously Improves Utilities Company Website and Demonstrates SingleStone’s Longevity with Customer Relationships.

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SingleStone’s Digital Audit Provides Critical Insight Into Energy Company’s Website, Paving the Way for Better Accessibility, Usability, and Security

SingleStone's Digital Audit Provides Critical Insight into Energy Company's Website, Paving the Way for Better Accessibility and Security.

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Driving Strategy and Modernization: A Client Testimonial

Discover how SingleStone's platform selection empowered IAPP to lead its strategy and modernization efforts, ensuring seamless operations and long-term success.

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How SingleStone Helped Northeast Telecommunications Company Create Agile CX

Find out how SingleStone helped Northeast Telecommunications Company create Agile CX. Learn more.

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Telecommunications

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Full Site Redesign with Sitecore CMS Enables Utilities Company to Achieve Reduction in FTE Support Calls

Full Site Redesign with Sitecore CMS Enables Utilities Company to Achieve Reduction in FTE Support Calls. Read more!

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Strategic CRM & CMS Roadmap Transforms Northeast Teleco's Systems

SingleStone creates Strategic CRM and CMS Roadmap for world-class telecommunications company Northeast Teleco to Revamp Systems.

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Telecommunications

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Case Study WestRock: Upgrade to Sitecore CMS for Enhanced Digital Engagement

WestRock’s customer-facing business website is one of its most valuable digital assets. SingleStone Upgraded to Sitecore CMS for Enhanced Digital Engagement.

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