STATE & Local GOVERNMENT

Government Digital Transformation, Engineered for the People You Serve

Serve people smoother, faster, smarter.

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Government Digital Transformation

We get it. Government is hard.

But it can still be fun. We try to make the stressful parts a bit more enjoyable.

Shifting Deadlines
Budgets get approved before the legislature finishes moving deadlines.
Stretched Staff
Your staff is sized to run current operations, not to take on a modernization project on top of them.
Capped Headcount
‍Maximum employee level limits how many specialized roles, like a data scientist, you can add.
Siloed Data
Your departments and data stay siloed, so no one sees the whole picture.
And if it goes wrong? It's not just your budget on the line.
It's your name, on your director's desk or the evening news.
SingleStone for Financial Services
The work we do for state and local agencies

Powered by Microsoft Dynamics & Copilot, and the SingleStone engineering team.

Cases & Constituents

  • Constituent Management: one trusted record instead of five conflicting ones.
  • Complaints Triage: the right case to the right desk, immediately.
  • Complaints Management: a full, auditable case lifecycle.
  • Claims Management: holds to the deadline, and proves it.

Money & Compliance

  • Grants Management: every dollar tracked from application to award to reporting.
  • Licensing, Permitting & Enforcement: the full regulatory lifecycle in one workflow.
  • Configuration Stewardship: someone owns keeping it aligned as policy shifts.

Intake & Custom Work

  • Correspondence Management: every notice generated, approved, and logged in one place.
  • Application Intake: every channel, one workflow.
  • Custom Application Development: for the work no off-the-shelf product covers.

Explore our core capabilities: Data, Analytics & AI, Application & System Modernization, Constituent & Customer Platforms, Software Development & Communications.

Start with The 30-Day Proof:
Idea to Proof of Concept in 30 Days

Got an idea sitting in a drawer somewhere? Let's see if it's actually any good.

1. Proof of Concept — 30 Days
We build something real around your idea, not a set of predictions. Move forward, and it scopes the pilot that follows. Don't, and you still walk away with a working prototype. Thirty days. Not a budget cycle.
2. Pilot — 60 to 90 Days
Scoped directly from what the proof of concept actually showed.
3. Launch — Your Timeline
Launch happens on your timeline.
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Case Studies

Migrate CRM System

Virginia Department of Transportation

A CRM and cloud migration that finally kept pace with daily work.

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Person typing on a laptop with transparent futuristic digital data visualizations and graphs overlay.

State Agency Legacy Personnel System

An outdated personnel system, replaced with one staff actually use.

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Low-angle view of a classical building with Corinthian columns and ornate pediment in front of a tall office building.

Government Agency Cloud Optimization

Modernized cloud architecture without disrupting operations already in flight.

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Hands in purple gloves placing a wooden comb into a brown evidence bag labeled with a yellow number 1 marker on a table with various small bottles and containers.

Digital Forensics & Evidence Management

When off-the-shelf software fell short, we helped decide what to build instead.

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Why SingleStone: People first, then expertise

Our tagline is "engineering for the human experience." In practice, we like to think that makes us a bit more fun than typical firms.

"We do things differently" is what every firm says. We mean it anyway.

Yes, this is nerdy tech work. But enjoying it, and enjoying the people we do it with, matters to us just as much.

Here's what that looks like:
• We enjoy working with our partners.
• We go out of our way to understand what matters to you.
• And we try to bring some fun to work that's usually stressful.

You'll get direct access to our C-suite and executive leadership throughout, and to the engineers doing the work.

The wrong vendor will leave you guessing, overstaff the engagement, and hit you with a change order right when the real work starts.

If you're tired of the same old tech company, let's talk.

Let's Talk
SingleStone for Financial Services

FAQs

How do we know modernization won't disrupt essential services?

We use a phased approach that keeps your core systems online at every stage. Before any change is made, we test it in controlled environments and validate it with your team.

Do we need a full modernization, or can we start small?

You can start small. That's what The 30-Day Proof is built for, a working proof of concept before you commit to anything larger. You'll likely grow from there into a 60 to 90 day pilot.

What will this require from our internal team?

We adapt to your capacity. You might want us deeply embedded, or want minimal lift from your staff.

How do you handle strict procurement rules?

We integrate into the systems and platforms you already have approved, so there's less to review and a faster path to getting started.

Do we need to have our data organized before we start?

No. Many agencies come to us with fragmented, inconsistent data. We clean and structure it as part of the work itself, starting exactly where you are today.

What's the risk of just waiting another year or two to modernize?

Your legacy systems get more expensive to maintain every year. Nationally, 80% of government IT budgets already go toward keeping old systems running instead of improving service, per GAO. That cost compounds every year you wait, and so does the strain on your legacy system.

Still have questions?

Reach out to an expert today.

Let's Talk

Ready to serve people smoother, faster, smarter?

We know government is hard. We've been in it with agencies like yours.

Let's Talk