Insurance

Technology That Insurers & Policyholders can trust

At SingleStone we help insurers modernize legacy systems, unify data, and adopt AI responsibly — improving claims speed, underwriting accuracy, and compliance confidence across every policy, process, and person you serve.

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Build the Advantage Modern Insurers Need

Achieve Scalable, Stable Transformation

Unlock Trusted, Actionable Data

Build Governance Into Every System

Deliver Simpler, More Human Experiences

Create Smarter, Faster Operations

Power Smarter Insurance with AI

AI in insurance comes with real risks — bias, opacity, and compliance gaps. We help insurers adopt AI safely, powering automation, fraud detection, and underwriting accuracy with transparency, fairness, and regulator-ready trust.
Explore AI with Confidence

Solutions for Insurance

Modernize systems safely, improve efficiency, and deliver customer experiences insurers can trust.

Data, Analytics & AI

Turn messy data into trusted insight. We help insurers make confident decisions and safely scale AI across claims, underwriting, and customer engagement.

  • Governance frameworks for accurate, auditable data
  • Connected pipelines for real-time visibility
  • Analytics dashboards for faster, clearer decisions
  • Responsible AI for fraud detection and underwriting
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Architecture Modernization

Replace legacy systems without disrupting active policies or claims. We modernize step by step to reduce risk, improve speed, and prepare for growth.

  • Cloud adoption for agility and resilience
  • Replatforming outdated core systems
  • API integrations for faster partner connections
  • Business-aligned design to simplify complexity
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Customer Platforms

Create seamless digital experiences for policyholders, agents, and partners. We unify systems to make every interaction simple, compliant, and trusted.

  • CRM and CMS modernization for a unified view
  • Customer communications that are clear and consistent
  • Omnichannel experiences that build loyalty
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Software Development

Build the tools that move insurance forward. Our teams deliver secure, intuitive applications tailored to how insurers actually work.

  • Custom applications for claims, policy, and underwriting
  • User-friendly interfaces that improve adoption
  • Agile delivery to prove value quickly
  • Secure replacements for outdated tools
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Our Process: Modernization Without the Risk

We bring humanity to transformation by helping insurers modernize with care for the people, policies, and trust they safeguard every day.
1
Listen First
We start with the people who make insurance work: leaders, teams, and policyholders. By understanding their challenges, we uncover what slows progress and build a path forward.
2
Modernize with Care
We modernize in stages, not all at once. This step-by-step approach improves speed and stability while protecting customer data and active policies.
3
Empower Growth
Once the foundation is strong, we help your teams move faster, innovate safely, and adapt to change with confidence.
4
Sustain with Confidence
Our partnership continues long after delivery. We embed governance, provide support, and continually optimize so your systems remain compliant, resilient, and ready for the future.
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Why SingleStone?

Navigate complex systems, strict regulations, and rising customer expectations with a partner who knows the industry inside and out.
Head + Heart: Our work combines empathy and engineering. We design solutions that balance human needs with technical precision.
Deep Domain Expertise: With decades of experience across property, casualty, life, and specialty lines, we understand the systems, regulations, and pressures that shape your business.
Transparent + Collaborative: We work beside your teams every step of the way, building trust, clarity, and shared ownership in the process.
AI with Confidence: We help insurers harness AI for fraud detection, underwriting, and claims automation while keeping fairness, compliance, and explainability at the center.
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28
+

Years Serving Enterprise Clients

2089
+

Projects Delivered

100
+

Major Modernization Initiatives

200
+

Clients Served

Resources

Software
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Fortune 500 Insurance Company Reshapes Omni-channel Customer Experience

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Dynamics 365
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Streamline Claims and Services with Microsoft Dynamics for Insurance

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AI
Microsoft vs Salesforce

Optimize Insurance with AI: Smarter Claims,  Underwriting & Fraud Detection

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CCM
Top Finance CRMs

New York Life Boosts CX with Modernized Correspondence Tech

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FAQs

How do you modernize legacy systems in insurance without disrupting operations?

We take a phased, modular approach so core systems stay online. This minimizes downtime, safeguards data, and lets teams adapt gradually.

How can insurers modernize legacy systems without starting from scratch?

There are several ways to modernize legacy insurance systems. In some cases, a “wrap and extend” approach makes sense — adding modern layers for integration or automation while keeping stable core systems in place. In others, targeted replacements or full replatforming deliver better long-term value. We help insurers assess each option to find the right balance of risk, cost, and speed.

How can insurers adopt AI for underwriting or claims without introducing bias or losing regulatory trust?

We design AI with explainability, fairness controls, and audit trails. Every model we build is transparent, monitored, and compliant.

What kind of ROI and time savings can insurers expect from modernization?

Clients often see efficiency gains (faster claims processing, better underwriting) and cost reductions within early phases. We surface measurable value quickly to prove the investment.

How do you ensure compliance during insurance modernization and AI adoption?

Compliance is embedded from day one. Our frameworks include auditability, data governance, and alignment with regulatory standards — so every system is built to satisfy oversight.

Can insurers start with a pilot instead of committing to full scale transformation?

Absolutely. Many begin with a pilot or proof-of-concept that demonstrates safety, value, and feasibility before broader rollout.

More questions? Get in touch

Move Faster.
Stay Compliant.
Build Trust.

We help insurers move forward with confidence by modernizing core systems, integrating data, and adopting AI safely — all while protecting the people and policies that matter most.

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