Public Sector

Unify Data.
Modernize Systems.
Serve People Better.

SingleStone helps public sector organizations and government agencies modernize legacy systems, connect data across departments, and implement responsible AI to improve efficiency, strengthen compliance, and enhance the digital experiences citizens rely on every day.

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Strengthen the Capabilities Every Public Agency Needs

Strengthen a Modern, Resilient Infrastructure

Unlock Trusted, Actionable Data

Build Governance Into Every System

Create Smarter, Faster Operations

Deliver Simpler, More Human Experiences

Harness AI with Accountability and Impact

AI holds enormous potential for the public sector, but also real risk. We help public sector organizations and government agencies design and deploy AI responsibly, improving decision-making, forecasting, and service delivery with transparency, fairness, and public trust built in.
Explore AI with Confidence

Solutions for the Public Sector

Modernize systems, strengthen services, and deliver experiences communities can trust.

Data, Analytics & AI

Turn fragmented information into trusted insight. We help public sector organizations and government agencies make confident decisions and safely scale AI to improve transparency, efficiency, and citizen outcomes.

  • Data governance frameworks that ensure accuracy and auditability
  • Connected pipelines for real-time reporting across departments
  • Analytics dashboards that simplify oversight and decision-making
  • Responsible AI that enhances forecasting and service delivery
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Architecture Modernization

Replace legacy systems without disrupting active policies or claims. We modernize step by step to reduce risk, improve speed, and prepare for growth.

  • Cloud adoption for agility and resilience
  • Replatforming outdated core systems
  • API integrations for faster partner connections
  • Business-aligned design to simplify complexity
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Customer Platforms

Create seamless digital experiences for policyholders, agents, and partners. We unify systems to make every interaction simple, compliant, and trusted.

  • CRM and CMS modernization for a unified view
  • Customer communications that are clear and consistent
  • Omnichannel experiences that build loyalty
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Software Development

Build the tools that move insurance forward. Our teams deliver secure, intuitive applications tailored to how insurers actually work.

  • Custom applications for claims, policy, and underwriting
  • User-friendly interfaces that improve adoption
  • Agile delivery to prove value quickly
  • Secure replacements for outdated tools
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Featured Blog: How human-centered design helps public-sector teams create clearer, more trustworthy, and accessible experiences for the people they serve.
Microsoft vs Salesforce

Our Process: A Safer Way to Modernize the Public Sector

We use a phased, collaborative approach that keeps critical services online while we modernize legacy systems, unify data, and deliver new digital capabilities.
1
Listen and Understand
We begin by learning how your teams works, the systems you rely on, the data you trust, and the pressures you face. This gives us a clear view of what needs to change and what must remain stable.
2
Modernize in Phases
We upgrade core systems and build new capabilities step by step. This phased approach minimizes disruption, protects continuity of service, and delivers early wins that build momentum.
3
Build Confidence and Capability
As systems become more stable and data becomes more connected, we help your teams adopt new tools, strengthen governance, and explore responsible AI in controlled, transparent ways.
4
Sustain and Evolve
Modernization doesn't stop at delivery. We support long-term governance, optimization, and refinement so your systems stay resilient, compliant, and ready for the future.
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Why SingleStone?

Choose a modernization partner who has a clear understanding of how to upgrade public sector environments without compromising stability or compliance.
Head + Heart: Technical rigor paired with human-centered design so systems work reliably and are easy humans to adopt.
Deep Domain Expertise: Decades of experience modernizing complex legacy environments in regulated industries, applied directly to public sector systems.
Transparent + Collaborative: We work beside your teams with clear communication, shared ownership, and predictable delivery at every phase.
AI with Confidence: Responsible AI enablement through explainability, fairness checks, and strong governance that aligns with public sector standards.
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Modern office with exposed brick walls, large windows, plants, and people working on laptops at wooden desks.
28
+

Years Serving Enterprise Clients

2089
+

Projects Delivered

100
+

Major Modernization Initiatives

200
+

Clients Served

Resources

CRM
Migrate CRM System

Cloud-Based CRM for Department of Transportation

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Arc Mod
Person typing on a laptop with transparent futuristic digital data visualizations and graphs overlay.

Modernizing a State Agency's Legacy Personnel System

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Arch Mod
Microsoft vs Salesforce

Optimizing Cloud Infrastructure for a Government Agency

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Software
Top Finance CRMs

Advancing Digital Forensics for Government Operations

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FAQs

How do we know modernization won’t disrupt essential services?

We use a phased approach that keeps your core systems online at every stage. Before any change is made, we test it in controlled environments and validate it with your team to ensure continuity.

Do we need a full modernization, or can we start small?

You can absolutely start small. Most public sector organizations begin with a 60–90 day pilot so they can see real value, understand the impact, and build internal alignment before scaling.

What will this require from our internal team?

We adapt to your capacity. Some agencies want us deeply embedded; others want minimal lift from their staff. We collaborate in a way that fits your bandwidth, processes, and governance structure.

How do you handle modernization in environments with limited budget or strict procurement rules?

We design phased roadmaps that align with budget cycles and procurement constraints. We help you maximize value within your existing contracts and make modernization achievable, not overwhelming.

What will we actually get from the first conversation?

You’ll get clarity on where your biggest risks and opportunities are, practical next steps, and a realistic view of what modernization could look like in your environment.

How do we know SingleStone can handle our legacy systems and complexity?

We specialize in modernizing aging, high-risk systems in regulated industries. Our teams have decades of experience untangling complex architecture, connecting data, and upgrading systems safely.

Do we need to have our data organized before we start?

No. Many agencies come to us with fragmented, inconsistent data. We help you clean, structure, and govern your data as part of the engagement so modernization can move forward with confidence.

What’s the risk of just waiting another year or two to modernize?

Legacy systems become harder and more expensive to maintain every year. Delaying increases technical debt, audit exposure, and operational risk — and often costs more than starting with a small pilot now.

More questions? Get in touch

Move Faster.
Serve Better.
Build Public Trust.

Let’s discuss your systems, data, challenges, and goals. We’ll outline a practical, low-risk path forward tailored to your environment and constraints.

Let's Talk