MICROSOFT COPILOT IMPLEMENTATION SERVICES

Copilot, doing the work it was sold to do.

Custom agents and measurable productivity, engineered into how your business runs.

SingleStone Financial Services Technology Partner

Microsoft Solutions Partner

28+ Years in Regulated Industries

Engineer-Led Delivery

SingleStone for Financial Services

The Opportunity

Forrester found Microsoft 365 Copilot returns 116-353% ROI over three years, with results almost entirely dependent on how well the rollout was implemented.
Companies that build real use cases before rollout save an average of 9 hours per user, per month.
The size of the return depends on adoption, training, and how well Copilot gets embedded in daily workflows.
Two companies can buy the same licenses and land at opposite ends of that range.

The Problem

Most Copilot rollouts stall on unclear use cases, weak adoption, and permissions nobody cleaned up first.

Gartner reports only 6% of enterprises have moved generative AI past pilot into production. Microsoft's own data shows fewer than 4 in 10 employees with Copilot access use it actively. That gap is where the work lives.
Copilot goes live without a defined use case.
Employees try it on a generic task, get an underwhelming result, and move on.
Adoption was supposed to spread on its own.
It doesn't. Without champions, training, and leadership signaling, usage flatlines around 20-40%, well below the threshold that produces ROI.
Permissions are messier than anyone thinks.
Copilot inherits whatever access SharePoint and OneDrive already grant. In most tenants, that's too much.
SingleStone for Financial Services

What We Do

One team covering strategy, deployment, custom agents, and adoption. The whole rollout, end to end.

Strategy & Advisory

We identify the Copilot use cases with the highest ROI for your business, then build the roadmap and the case your CFO needs to expand it.

Data Readiness & Governance

Permission audits, sensitivity labeling, oversharing remediation. The unglamorous work that keeps you out of the news.

Copilot Studio & Custom Agents

Agents grounded in your data, connected to your systems, built with the audit trails that hold up in compliance review.

Adoption & Change Management

Role-specific training and champion networks. Adoption is most of the work in any Copilot rollout.

Tell us where Copilot is stuck. We'll tell you what we'd build.

Whether you've bought licenses and adoption is flat, you're trying to build your first custom agent, or you're staring at a tenant full of oversharing risk, we've worked through it. Tell us where you are. We'll come with a point of view.