Updated October 2026
The best Microsoft Dynamics 365 partner depends on which part of Dynamics you are buying. For CRM in regulated industries, start with SingleStone Consulting. For large ERP and CRM programs across countries, look at Alithya, Avanade, HCLTech and HSO. For Business Central at a small or midsize company, Dynamics Square, Innovia, IES and Encore are the better fit.
Below are 15 Microsoft Dynamics partners, what each one is best for, and the facts we could confirm on their own sites or public profiles.
Disclosure: SingleStone Consulting publishes this list and ranks itself first. Every other firm is described from its own published information, and we have tried to be clear about where each one is a better choice than us.
Dynamics 365 partners compared
| Firm | HQ | Founded | Best for | Microsoft partner designation |
|---|---|---|---|---|
| 1. SingleStone Consulting | Richmond, VA | 1997 | Regulated industries, contact center and CX teams | Microsoft partner |
| 2. Dynamics Square | Irvine, CA; Thornhill, ON; London | 2011 | SMBs on Business Central | Solutions Partner for Business Applications; SMB Management specialist |
| 3. Alithya | Montreal, QC | 1992 | Enterprise ERP and CRM in North America | Solutions Partner; 19x Inner Circle for Business Applications |
| 4. HCLTech (formerly PowerObjects) | Noida, India | 1976 (acquired PowerObjects in 2015) | Global enterprises on CE and Power Platform | Microsoft partner; 2023 Partner of the Year finalist in three categories |
| 5. Avanade | Seattle, WA | 2000 | Global programs across the Microsoft stack | Microsoft partner; Accenture and Microsoft joint venture |
| 6. Sunrise Technologies | Winston-Salem, NC | Not verified (Microsoft partner since 2003) | Apparel, retail and consumer goods on F&SCM | Microsoft partner; Inner Circle 2022/2023 |
| 7. HireDynamicsDevelopers | Kyiv, Ukraine | 2019 | Staff augmentation for in-house Dynamics teams | Not verified |
| 8. Nevas Technologies | Edison, NJ | 2023 (per directory listing) | Small businesses moving to Business Central | Self-described certified Business Central partner |
| 9. Innovia Consulting | Onalaska, WI | 35+ years in business (started in Waupaca, WI) | Food and manufacturing companies on Business Central | Microsoft partner; President's Club member |
| 10. Internet eBusiness Solutions (IES) | Weston, FL | 2000 | GP and NAV customers moving to Business Central | Microsoft partner; 3x President's Club |
| 11. DynamicsSmartz | Rochester (parent company Netsmartz) | Microsoft provider since 1999 | Construction and project-based businesses | Microsoft Solutions Partner |
| 12. Avantiico | San Diego, CA | 2006 | Mid-market and enterprise F&SCM | Solutions Partner for Business Applications; Inner Circle 2026/2027 |
| 13. Western Computer | Oxnard, CA and Rolling Meadows, IL | 1987 | Midmarket distributors and manufacturers | Solutions Partner; Inner Circle 2026/2027 |
| 14. HSO | Veenendaal, Netherlands | 1987 | Multinational ERP and CRM rollouts | Inner Circle every year since 2007 |
| 15. Encore Business Solutions | Winnipeg, MB | 1990 | Canadian and Pacific Northwest midmarket | Solutions Partner for Business Applications; SMB Management specialist |
How we chose
We looked for firms that deliver Dynamics 365 work themselves, not resellers that only sell licenses. For each one we checked the firm's own site, press releases or public directory profiles for headquarters, founding year, Microsoft designations and the Dynamics apps it supports. Where a fact came from a third-party directory rather than the firm, we say so.
A note on designations: Microsoft retired its gold and silver competencies on September 30, 2022 and replaced them with six Solutions Partner designations, one of which is Business Applications. A partner still calling itself "Gold" is using the older label.
1. SingleStone Consulting: best for regulated industries and contact center CRM
SingleStone is a Richmond, Virginia firm founded in 1997, with about 75 onshore staff. It works mostly with insurance, energy, financial services and state government clients, and its buyers tend to sit in customer experience, contact center and analytics teams rather than finance.
On the Dynamics side, the firm covers Sales, Customer Insights, Marketing, Field Service, Omnichannel, Customer Voice, Power Pages and Finance & Operations. Published work on its site includes modernizing Rush Enterprises' Dynamics 365 environment (an upgrade plus a document generation tool), migrating the Virginia Department of Transportation's CRM system, and a workflow project for a large nonprofit. You can see the full scope on its Dynamics 365 consulting services page.
SingleStone also runs customer communications management (OpenText), Sitecore, Salesforce and data and AI practices. A CRM rollout that touches correspondence, the website or the data warehouse can stay with one firm.
What they do
- Dynamics 365 implementation and migration for CE apps and F&O
- Integrations with Outlook, Power BI, Salesforce and legacy systems
- Phased rollouts, user acceptance testing and hands-on training
- Managed services and fine-tuning after go-live
Watch-outs
The team is small next to global integrators and works mainly in North America. A multi-country ERP rollout is a better fit for HSO, Avanade or Alithya.
2. Dynamics Square: best for small and midsize firms on Business Central
Dynamics Square started in 2011 and lists offices in Irvine, California, Thornhill, Ontario and London. Its about page cites a team of 150+ Microsoft consultants. It holds the Solutions Partner designation for Business Applications with the specialist designation in Small and Midsize Business Management.
Business Central is the lead product, with Dynamics 365 Finance and the CRM apps (Sales, Customer Service, Field Service, Marketing) also on offer.
What they do
- Business Central and Finance implementations
- Upgrades from older Dynamics versions
- CRM apps: Sales, Customer Service, Field Service and Marketing
Watch-outs
Much of its marketing targets SMBs. Large enterprises with complex CE requirements should ask for comparable references.
3. Alithya: best for enterprise ERP and CRM in North America
Alithya was founded in Montreal in 1992 and employs over 3,900 people across Canada, the U.S. and other countries. Its Microsoft page lists 19 Inner Circle awards for Business Applications, nine Microsoft solution designations and a 2023 Partner of the Year award.
The Microsoft practice spans CRM, ERP, Project Operations and Power Platform. Manufacturing, financial services, professional services, healthcare and higher education get the most attention on its site.
What they do
- Dynamics 365 ERP and CRM implementations and upgrades
- Project Operations for services firms
- Training, adoption and managed services
Watch-outs
Alithya is built for mid-market and enterprise budgets. A small Business Central project may not get its senior bench.
4. HCLTech (formerly PowerObjects): best for global enterprises on Dynamics 365 CE and Power Platform
HCLTech, founded in 1976 and headquartered in Noida, India, bought Dynamics CRM specialist PowerObjects in October 2015. That business now runs as HCLTech Microsoft Business Applications and describes itself as focused on Dynamics 365 and Power Platform.
In 2023 it was a Microsoft Partner of the Year finalist in three categories: Dynamics 365 Services (Customer Service and Field Service), Dynamics 365 Sales & Marketing, and Intelligent Automation.
What they do
- CE implementations across Sales, Customer Service, Field Service and Marketing
- Power Automate and low-code automation
- Global managed services and support
Watch-outs
You are buying from a global IT services firm. Mid-market buyers should confirm who will staff the project day to day.
5. Avanade: best for global programs that span the whole Microsoft stack
Avanade formed in April 2000 as a joint venture between Andersen Consulting (now Accenture) and Microsoft. It is majority-owned by Accenture, headquartered in Seattle, and reported 50,000 employees in 26 countries as of 2021.
Dynamics 365 is one practice among many. Avanade makes sense when the CRM or ERP project is part of a larger Azure, data or Microsoft 365 program and you want one integrator across all of it.
What they do
- Dynamics 365 Finance, Supply Chain and CE implementations
- Copilot and AI work inside Dynamics
- Managed services at global scale
Watch-outs
Expect large-SI rates and a formal proposal process. Account teams vary by region.
6. Sunrise Technologies: best for apparel, retail and consumer goods
Sunrise Technologies is based in Winston-Salem, North Carolina, and has been a Microsoft partner since 2003. It earned the Microsoft Business Applications 2022/2023 Inner Circle award.
Its focus is Dynamics 365 Finance, Supply Chain Management and Commerce for brands, manufacturers and retailers, especially apparel, footwear, home furnishings and consumer goods.
What they do
- F&SCM and Commerce implementations
- Power Platform and Azure work around the ERP
- Multi-country, multi-currency rollouts
Watch-outs
Outside retail and consumer products, its industry IP matters less, and you should compare it against generalists.
7. HireDynamicsDevelopers: best for adding Dynamics developers to an in-house team
HireDynamicsDevelopers places dedicated Dynamics 365 developers and consultants with client teams. Directory listings put it in Kyiv, Ukraine, founded in 2019, with 10 to 49 people.
Engagements run as full-time dedicated specialists, part-time consultants or recruiting help. That model suits a company that already has a Dynamics product owner and architect and needs more hands.
What they do
- Dedicated Dynamics 365 developers
- Part-time consultants for specific modules
- Integration and migration work
Watch-outs
This is staffing, not a full-service consultancy. You own scope, architecture and outcomes.
8. Nevas Technologies: best for small businesses starting on Business Central
Nevas Technologies describes itself as a certified Business Central partner. A directory profile lists Edison, New Jersey as its headquarters and 2023 as its founding date, while the same profile claims more than 15 years of experience, which likely refers to the team rather than the company.
It works on Business Central, Finance & Operations, NAV and AX, plus Customer Engagement.
What they do
- Business Central implementations
- Migrations from NAV and other legacy systems
- Training and post-launch support
Watch-outs
It is a young company. Ask for references from projects your size and check who delivers the work.
9. Innovia Consulting: best for food manufacturers and distributors on Business Central
Innovia Consulting started in Waupaca, Wisconsin, and is now headquartered in Onalaska, Wisconsin. It cites over 35 years in business, five Microsoft Dynamics Customer Excellence Awards and membership in the Microsoft Dynamics President's Club.
Its work centers on Business Central and NAV for food manufacturing, food distribution, discrete manufacturing, job shops and wholesale distribution.
What they do
- Business Central implementations and NAV upgrades or re-implementations
- Power Platform and Power BI reporting
- AI consulting for Business Central users
Watch-outs
Innovia is a Business Central shop. It is not the right call for Dynamics 365 CE or F&O.
10. Internet eBusiness Solutions (IES): best for GP and NAV customers moving to Business Central
IES is a Weston, Florida firm founded in 2000 that works only on Microsoft Dynamics products. It is a three-time Microsoft President's Club recipient and has received the Microsoft Manager's Excellence Award.
Its history in Dynamics GP and NAV makes it a practical choice for companies moving off those products to Business Central. It also resells Insight Works manufacturing and distribution apps.
What they do
- GP and NAV migrations to Business Central
- Manufacturing and distribution add-ons
- Custom reporting and integrations
Watch-outs
Less emphasis on CE apps and Customer Insights. Pick a CRM specialist for those.
11. DynamicsSmartz: best for construction and project-based businesses
DynamicsSmartz is a division of Rochester-based Netsmartz LLC and calls itself a Microsoft Solutions Partner and a Microsoft Business Solutions provider since 1999. In December 2024 it bought Dubai-based BPIT Computer Systems Design to grow in the Middle East.
It covers Business Central, Finance & Supply Chain Management, CRM, Field Service and Power Platform. Its own products, Construction365 and ProjectPro365, target contractors and project-driven companies.
What they do
- Business Central and F&SCM implementations
- Construction and project accounting on Dynamics
- Field Service and Power Platform
Watch-outs
DynamicsSmartz sits inside a larger IT services company. Confirm who leads delivery and where the team is based.
12. Avantiico: best for Dynamics 365 Finance and Supply Chain projects
Avantiico was founded in 2006 and is headquartered in San Diego. It holds the Solutions Partner designation for Business Applications, Finance and Supply Chain Management specializations, and a 2026/2027 Inner Circle recognition.
Its industry pages include property management, sports and entertainment, third-party logistics, franchise management and cannabis, alongside manufacturing and distribution.
What they do
- Dynamics 365 Finance and Supply Chain Management implementations
- Upgrades from Dynamics AX
- Sales and Customer Service apps alongside ERP
Watch-outs
Avantiico is ERP-first. It does not list Business Central, so smaller companies should look at Dynamics Square, Innovia or Encore.
13. Western Computer: best for midmarket distributors and manufacturers
Western Computer was founded in 1987. It is a Microsoft Solutions Partner, sits in the 2026/2027 Inner Circle for Business Applications and was a Business Central Partner of the Year finalist in 2022, 2023 and 2024.
It sells Business Central, Finance, Supply Chain Management, Sales and Field Service, plus its own vertical apps such as 365WineTrade, 365REMAN and 365HomeBuilder.
What they do
- Business Central and Finance implementations
- Industry apps for wine and spirits, remanufacturing and home building
- Power BI and Power Platform work
Watch-outs
Its packaged apps help most when your business matches one of its verticals. Highly custom projects may fit the templates less well.
14. HSO: best for multinational ERP and CRM rollouts
HSO was founded in 1987 by Peter J. ter Maaten and moved fully to the Microsoft stack between 2003 and 2005. It has been a consecutive member of Microsoft's Inner Circle since 2007. Its headquarters is in Veenendaal, Netherlands, and it has a U.S. office in New York.
HSO covers Finance, Supply Chain Management, Sales and Commerce, plus Power Platform and Azure, and runs international teams for multi-country rollouts.
What they do
- Global Dynamics 365 ERP and CRM programs
- Industry solutions for retail, manufacturing and professional services
- Long-term managed services
Watch-outs
HSO is enterprise-focused. Smaller companies will likely find boutique partners cheaper.
15. Encore Business Solutions: best for Canadian and Pacific Northwest midmarket companies
Encore Business Solutions was founded in Winnipeg in 1990 and has offices in Winnipeg, Calgary and Seattle. It moved from Gold Certified Partner to the Solutions Partner designation for Business Applications and holds the SMB Management specialist recognition.
It supports Business Central, Finance & Operations, the Dynamics 365 CRM apps and older products like GP, NAV and AX. Manufacturing and local government both have dedicated pages on its site.
What they do
- Business Central and F&O implementations
- GP, NAV and AX migrations
- Power BI and Copilot work
Watch-outs
Its footprint is Canada and the Pacific Northwest. Global rollouts need a bigger partner.
How to evaluate a Dynamics 365 implementation partner
Before you sign with any partner, check these five things.
- Ask for two references in your industry using the same apps you plan to buy. A Business Central reference tells you little about a Customer Service rollout.
- Find out who will actually staff the project, and whether they are employees or subcontractors.
- Check the Solutions Partner designation and specializations in Microsoft's partner directory instead of relying on logos.
- Get the support model in writing: hours, response times and who owns fixes after go-live.
- Compare pricing structures. Most partners quote fixed fee, time and materials, or a mix. We did not find published standard rates for the firms above.
Frequently asked questions
What does a Microsoft Dynamics partner do?
A Dynamics partner plans, configures and rolls out Dynamics 365 apps, migrates data from older systems, builds integrations, trains users and supports the system after launch. Many also resell Dynamics licenses.
What is the difference between a Dynamics 365 partner and a reseller?
A reseller sells licenses. An implementation partner does the delivery work. Many partners do both. HireDynamicsDevelopers, by contrast, supplies developers to work inside your team.
Should I pick a Business Central partner or a Dynamics 365 F&O partner?
Business Central is built for small and midsize companies. Finance and Supply Chain Management is for larger, more complex operations. Partners usually specialize in one, so choose the product first, then shortlist partners who do mostly that product.
How much does a Dynamics 365 implementation cost?
Costs vary with the apps, number of users, data migration and integrations. We did not find published standard pricing for the partners above, so ask at least three for a scoped estimate on the same requirements.
Do I need a local Dynamics 365 partner?
Not always. Plenty of Dynamics work can be done remotely. A partner in your region helps most when you need on-site workshops, training or industry knowledge tied to local regulation, such as state government or utilities.
Bottom line
If you are a regulated organization rolling out Dynamics 365 CRM for a contact center or customer service team, talk to SingleStone about scope before you collect bids.