Prescott Nichols

Chief Marketing & Customer Experience Officer
Leading SingleStone’s client management, client operation, and marketing teams is none other than Prescott Nichols. Prescott is focused on helping SingleStone and its clients grow—exponentially. His 25+ years in marketing, technology, management consulting, and Human Resources at leading companies like Capital One, USAA, MCI, Verizon, Phillips, and Deloitte have given him a unique and extensive background in optimizing delivery systems and transformations. Prescott has helped organizations with cloud migrations, data transformations, Agile adoption, and culture reinventions. He’s certified LEAN/AGILE SAFe, PMP portfolio management, TA workforce analytics, and Six Sigma. He received his MBA from William & Mary — go Tribe!— and his bachelor’s in mass communication from Saint Bonaventure University. Ask Prescott about his days touring in a band, how he helped lead strategy and launch of the Walmart and Capital One partnership program, and what his go-to bottle of wine is these days.

Thought Leadership

Combat the Great Resignation: Use Data to Improve Employee Experience

People and work patterns change year after year—with or without a pandemic. But data shows that COVID-19 has caused a monumental shift in our work patterns today. Which,…

Commercial Loans & CARES Act: 4 Steps to Improved Customer Experiences through Automation

The recent CARES Act is challenging financial institutions in a new way.  Read my previous article on this topic.  The demand on the system, the shifting requirements and liability, the…

Banks on the Front Lines with CARES Act: EIDL & PPP

These are unprecedented times.  Many small businesses are desperate for capital now but are having to wait on the lines as questions are asked/answered and approval is granted….

Summiting the Mountain, Scaling Agile SAFEly

Transform your business, they said…It’s easy, just use the Agile SAFe methodology, they said…It will be fun, they said. To be clear, I have never scaled a mountain….

SingleStone’s Product Expertise

We live in a world of immediacy.  Do you want a very-berry peanut butter smoothie?  Just click “yes” on your favorite mobile app, and it will be at your doorstep in…