About the Author

Jimmy Chou

As SingleStone’s CEO, Jimmy has transformed the strategic direction of the organization. His inspiring vision for solving the problems of today while focusing on the opportunities of tomorrow, helps transform our clients’ businesses and sets SingleStone up for long-term growth. He loves solving big problems with our clients and our teams. Those interactions fuel his passion to create and maintain meaningful relationships with people all over the country. Outside of work, Jimmy spends his time playing tennis, reading and enjoying quality time with his wife, Samantha and two boys – Dylan and Paxton

Three Transformation Lessons from Find Your Edge 2020

by Jimmy Chou

Last week, I was honored to participate in the executive panel at Edgehill Consulting Group’s, Find Your Edge 2020 conference. This was the inaugural event in what will become…

SingleStone’s Evolution

by Jimmy Chou

In 2006, I joined SingleStone with one simple goal: demonstrate how consulting can be done differently. I have always loved solving problems across organizations, from my early career…

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Start With Why: Three Questions to Help CX Leaders Create Focus

by Jimmy Chou

Removing distractions and starting with the “why” to guide your company’s customer experience saves time and money. Businesses have a lot of digital distractions these days. It’s hard…

Hallmark 5: Cultivate Experimentation

by Jimmy Chou

Artificial intelligence, robotics, augmented reality- these are just a few of the technologies at the heart of the Fourth Industrial Revolution, a period of rapid technological change the…

SingleStone’s Top Five Hallmarks of Tomorrow’s Tech Companies

by Jimmy Chou

The world is entering the Fourth Industrial Revolution, a technological revolution that is changing the way people live, work, and relate to each other. The technologies at the heart…