Tracy is passionate about quality. She ensures User Story requirements are written with the full breadth of relevance to produce a product with exceptional value. She is self-motivated and eager to jump into unknown territories to swiftly become a SME and advocate for the end users of the product. She is quick to grasp complex concepts and processes. Her in-depth knowledge enables her to bridge any gaps between the client, their customers, and the implementation team to ensure the needs and expectations are met, providing an intuitive customer workflow and experience.
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