SingleStone’s Top Five Hallmarks of Tomorrow’s Tech Companies

October 30, 2019

The world is entering the Fourth Industrial Revolution, a technological revolution that is changing the way people live, work, and relate to each other. The technologies at the heart of the Fourth Industrial Revolution are connected in many ways. They include artificial intelligence, robotics, energy technologies, additive manufacturing, virtual reality, and the list goes on. Collectively, these technologies are speeding up the pace of change. 

The adage “what got you here won’t get you there” has never been truer. Business and technology leaders must embrace new ways of thinking and working to survive. The average tenure of an S&P 500 company is now under twenty years, down from sixty years in the 1950s. Even more alarming, since 2000, over half of the Fortune 500 have dropped off the list. Many companies seem to be standing still, even as the world around them is speeding up.

Thrive in the Fourth Industrial Revolution with SingleStone

Our cross-industry experience has revealed striking similarities amongst organizations that are accelerating with the pace of change. We have distilled these similarities to five essential characteristics: Empowered, Frictionless, Experimental, Insightful, and Creative. Organizations that are focused on championing each of these characteristics are flourishing amidst all the change. 

Our definitions for each of these five characteristics are below, along with links to individual blog posts that dive deeper.

  • Insightful: Data is at the core of how an organization operates and makes decisions; it’s a fundamental source of insights and differentiation. Data is viewed as an asset and is expected to have a return on investment. 
  • Empowered: An empowered team is self-directed, guided by transparent leadership, and an obsession with the customer. The team is always learning because change is constant.
  • Frictionless: A frictionless environment has automation and tools that allow people to do what they do best – not toil through manual solutions and bureaucracy. Reducing toil cultivates the soil of innovation.
  • Creative: Creativity is practiced by every member of the team – not just designers.  Diversity of thought is celebrated and drives innovation.
  • Experimental: Experimental cultures are not afraid to fail – they seek insights through a test and learn approach rooted in data and discovery. The bias for action is strong. 

These are the defining attributes of organizations that are not just surviving but thriving in the Fourth Industrial Revolution. Our clients push the speed of change forward, raising the bar for everyone. At SingleStone, we live and breathe these five characteristics as a team. We have positioned our multidisciplinary expertise to grow each characteristic, and more importantly, connect them. 

The result? Any solution we deliver to our clients will have long-lasting impacts that promote growth, innovation, and agility at scale for years to come. 

Jimmy Chou

Chief Executive Officer
Jimmy Chou has over 20 years of experience across multiple industries, with a particular focus in financial services and insurance. As SingleStone’s CEO, Jimmy has been instrumental in leading the firm through transformational change since he stepped into the role in 2017. Under his leadership, the firm established a refreshed vision and strategy that has resulted in clearly defined service offerings, the expansion of the firm’s geographic footprint, and most importantly, significantly improved customer and business results for SingleStone's clients. Throughout his consulting career, he’s worked tirelessly to earn the trust and respect of his clients, many of whom seek him as a trusted advisor, partner, and confidant. Equally as important to Jimmy are the relationships he’s built across his own team. He’s enthusiastic about growing and developing the next generation of leaders for SingleStone. An advocate and community partner, Jimmy supports several philanthropic organizations, and serves on the board of the YMCA of Greater Richmond and Storefront for Community Design. He was recognized with the 2020 Male Ally award on behalf of Richmond Technology Council’s MLM Awards. Jimmy regularly acts as a mentor and guest speaker for Virginia Commonwealth University and the University of Richmond, providing counsel, advice, and encouragement to the next generation of leaders. He also supports and contributes to Girls Who Code, an organization dedicated to closing the gender gap in technology. Jimmy is a graduate of Wake Forest University and CFA Charterholder.