Jim Garrity

Account Director
Jim Garrity, our Senior Account Manager, is an Agile evangelist who collaborates closely with his team and clients to constantly improve delivery. Jim is always up for a challenge — creative sprint, anyone? — and is as passionate about employee experience as he is about client satisfaction.

Areas of Expertise


  • Requirements definition​
  • Hypothesis testing​
  • Requirements Elicitation​
  • Acceptance Criteria Development​
  • Lean discovery​
  • Structured problems solving
  • Hypothesis development​
  • Issue trees​
  • Roadmap and Phased Implementation Planning​
  • Data Analysis​
  • Product management​
  • Design thinking​
  • Scrum​
  • SAFe​
  • Certified Scrum Master​
  • Primary Delivery Point of Contact​
  • Project Facilitation and team collaboration​
  • Scheduling and release planning​
  • Financial tracking
  • Scope management​
  • Risk assessment​
  • Transition planning and execution​
  • Client engagement and communications
  • Agile Methodologies
  • Mission and Vision Development​
  • Coaching and Influencing Others​
  • Measuring and Reporting Progress
  • ADKAR​
  • Product and Project Management Lifecycles​
  • Roadmapping and Implementation Planning​
  • Communication Plans​

Thought Leadership

Communicate, Empathize, Collaborate… Unlock Capability: Jim Garrity

Day after day, we’re reminded of how grateful we are to solve problems alongside Account Director, Delivery Lead, and friend, Jim Garrity. He listens, questions, and pulls his…

How the Insurance Industry is Preparing for 2021

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Compliance is About Customers: Make a Lasting Impact with CMS Interoperability Improvements

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Staying Customer-Centric: The Acceleration of Consumer Expectations

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Flyzone: Scrum Lessons From the 4×100 Relay

One of SingleStone’s Scrum coaches makes an insightful comparison between Agile and the 4x100m relay. I love the 4x100m relay (in the track world it is known as…